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Help & Info
Existing customers please log in using your email address and password to see your pricing and discount level. See here for detailed instructions.

New Customers may browse this site and create an account at checkout.

All pricing is shown at retail unless you log in. After registration, new customers can complete and fax to us an Additional Information Form to apply for Trade, Educational or Reseller discounts. Existing customers will have your pricing shown automatically.

See FAQ for more details on pricing.
See here for browser, technical and login help.
 
We manufacture in Australia. Details on our manufacturing process and our capabilities can be see here.
Sponsorships
A&E Metal Merchants is proud to sponsor the following institutions and events:





LEVINY COMMEMORATIVE AWARD for excellence in craftsmanship utilising precious metals for hollowware, flatware or sculptural objects.
Sponsored by A&E Metal Merchants.

Login Instructions 
 
Our new Webstore uses a new system for user names and passwords. If you have ordered over the web with us before your email address is now your user name, and a new randomly generated and encrypted password will be created for you.
 
This requires all existing customers who have ordered over the web with us before to enter your email address and request that the password be sent to you. See the picture of the login screen below, and follow the steps 1, 2 and then when you have your password, 3. 
 
Once you have the new password you can log in and change it to something that you can remember better. Click here to go to the login page.
 
If you are an existing customer who has not used the old website, and for whom we do not have an email address, please call us on 1300 360 598 so we can attach your email address to your existing account.
 
Please note that cookies must be turned on or the system will not log you in.
 
 
If in doubt, dont panic ! Call us on 1300 360 598