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    • If you connected to the website via a search provider they sometimes change the web address in order to track the fact that you have clicked through their search result. This can cause confusion to the website. Check that the website address starts with If not then we suggest that you reconnect to and bookmark it.
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    • City/State/Postal: Be careful when entering this part of your address. There are three boxes, one for each of City, State and Postcode. If it does not accept your address please check that you have entered all three.